So I did my product reviews last week and I wasn’t impressed with a toy we had gotten for Devyn. (Read here for a refresher.)Well, I got an email back already (I only sent my email on Friday) and they are sending out a replacement toy and they are sending a shipping company to pick up the defective toy at no cost to us so they can determine the problem. Great company! I will definitely purchase their products in the future because they obviously stand behind their product!